One of the quotes ascribed to Charles Darwin is, “it isn’t the strongest of the species that survives, nor the most intelligent, it is the one that is most adaptable to change”.
For the majority of not-for-profit (NFP) organisations, one of the consequences of COVID was the impact on service delivery.
We need to check our biases and assumptions and know our market, so our messaging has the best chance of cutting through.
Cultures within organisations are often maintained by the accepted practices within the workplace as well as the dominant story of the organisation.