Engaging Gen Z

Your brand has an Instagram page, and perhaps you have a TikTok account; however, your presence on social media does not necessarily mean you are engaging with Gen Z.

Brand Challenges in 2023

Customers have a high expectation of personalisation when it comes to marketing. The challenge is that they must provide personal data to receive the personalised marketing they expect.

Gamification

The ability of a business to retain customers, rather than always trying to acquire new ones, can be the difference between the company surviving or going to the wall.

Ethics and Impulse Buying

In a recent article, the ABC discussed how fast fashion uses psychology to encourage impulse buying among shoppers. This raises the ethical question of when is the use of psychology to ensure the profitability…

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