How up to date is your customer avatar or your ideal customer profile? It is easy in this period post-COVID when we are concentrating on rebuilding as B2B and B2C businesses to go with what we used in the past.
Previously, we have emphasised the importance of organisations having a policy on the ethics that guide their marketing. What are the ethical guidelines around nudging, particularly if it is for a client’s benefit?
In January this year, Mars, the makers of M & M, announced they were redesigning their M & M’s for a more progressive and inclusive world.
The last major technology shift was from desktop to mobile, the next evolution will be from mobile to metaverse.