The Customer and the Avatar

How up to date is your customer avatar or your ideal customer profile? It is easy in this period post-COVID when we are concentrating on rebuilding as B2B and B2C businesses to go with what we used in the past.

The Ethics of Nudging

Previously, we have emphasised the importance of organisations having a policy on the ethics that guide their marketing. What are the ethical guidelines around nudging, particularly if it is for a client’s benefit?

Wokeness & your Brand

In January this year, Mars, the makers of M & M, announced they were redesigning their M & M’s for a more progressive and inclusive world.

Preparing for Metaverse

The last major technology shift was from desktop to mobile, the next evolution will be from mobile to metaverse.

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