Brand Challenges in 2023

Customers have a high expectation of personalisation when it comes to marketing. The challenge is that they must provide personal data to receive the personalised marketing they expect.

Gamification

The ability of a business to retain customers, rather than always trying to acquire new ones, can be the difference between the company surviving or going to the wall.

Ethics and Impulse Buying

In a recent article, the ABC discussed how fast fashion uses psychology to encourage impulse buying among shoppers. This raises the ethical question of when is the use of psychology to ensure the profitability…

Skimpflation

Many companies are feeling the impact of rising interest rates. They are taking steps to protect the business given the uncertainty around whether the economy will go into recession.

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